| Issue ID | 1418233 |
| Internal NHTSA # | 11040394 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2007 |
| File date | 15/08/17 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | The dashboard is melting! This is impacting visibility by causing extreme glare so that it's difficult to see other vehicles on the road on sunny days. I contacted toyota and apparently our dealership had the wrong city listed for our address which means we didn't get the service bulletin and now we are outside of the 10 year window because we purchased in nov of 2006. Give me a break! This is one of 5 toyota's we currently own and the reason we buy toyota's is because they last. Our camry just hit 84k miles and i expect it to last many years to come, but the dashboard is melting! We called toyota today and they said "i'm sorry but you are outside of the window we offered for service" and "i'm sorry your dealership didn't properly update your address when you gave it to them.... But you are outside the window". This is ridiculous. How can a melting dashboard not be a manufacturer defect. It's makes visibility difficult due to glare and is a safety issue. Ours didn't become a problem until this summer and now we find out the service bulletin is closed. I see online people are waiting years to get replacements.... This is just totally ridiculous. The dashboard is defective and toyota is not taking any responsibility here. These cars are built to last decades and to have a service bulletin and not an official recall is just wrong. We never received documentation and the problem became severely worse this summer. We're about a year past the 10 years as we bought our car in nov of 2016. What can we do? This is a significant safety hazard due to the sticky goo that is now my dashboard. You just can't see out the windshield on sunny days, it's a travesty. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | POWHATAN, VA |
| VIN pattern | 4T1BE46K37UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |