| Issue ID | 730911 |
| Internal NHTSA # | 10276870 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2007 |
| File date | 09/07/09 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Safety issue, cheap quality windshield used by toyota on 2007 camry le. I filed a complain with toyota for windshield crack which appeared on my 2007 camry (still under warranty) with 17k miles. I took it to dealer and dealer service manager washed his hands saying this crack is due to some pebble/rock hitting the windshield and than he showed me tip of pin size mark which i really strange that how can that mark cause that crack, its clearly shows that either toyota had advised dealers not to cover anything in warranty as customer will end up paying from his pocket rather toyota fixing it. I even complained to toyota but no use, they moved it back to dealer and dealer customer relation lady refused to do anything, earlier service manager had given me toyota number to contact and see if they can do anything but looks like he knew that nothing would be done and i will just waste my time. Complain which i made to toyota via customer relation department id: 0907111004 resolution sought: change the windshield asap or take the car back, i would rather go to honda. Seems like toyota car are good for road which are either driveway kind or totally clean, not able to handle highways. This was my first and last toyota, for sure i will covey the message to others too so that people thing again before buying toyota. I trusted toyota name and though there after sales and service would be good and parts used would be good quality but guess its not, shows reason of why people moving away. |
| Vehicle Mileage at Failure | 17094 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EDISON, NJ |
| VIN pattern | 4T1BE46K37UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |