| Issue ID | 1511578 |
| Internal NHTSA # | 11149715 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2007 |
| File date | 24/10/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I am complaining about my 2007 toyota camry se car. This car has a dashboard problem that can cause severe accidents. Its dashboard is becoming sticky, smelly and shiny as a mirror. The problem has been developing for years and it is getting worse. When i call a toyota dealer about 3-4 years ago to ask whether there was a recall or other solution to this problem, i was told there was no recall and they could do nothing. This year, the problem is becoming severe since the shiny dashboard often blinds my eyes and i almost hit a walker. I googled this problem and found tons of similar complains and some lucky costumers got free replacement. So, i called the same dealer again asking about the policy. I was told that there was a recall several years ago, but it expired two years ago, so they could do nothing. This answer is ridiculous considering i called them before. I then call the headquarter. The operator told me that it was not a recall, but an extended 10-year warrantee. Since my car has been more than ten years, toyota will not be responsible for the dashboard unless i have written evidence that i contacted toyota before about the dashboard. My complains are as follows: (1)this dashboard problem should be a recall since it can cause dangerous accidents. As mentioned, the specular reflection from the shiny dashboard can blind the drivers and make the driving very dangerous. Toyota must have known this problem a long time ago and should notice all costumers to change the dashboard for free, instead of finding excuses to reject most unlucky customers. Toyota should be responsible and care about its customers |
| Vehicle Mileage at Failure | 180000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | OLNEY, MD |
| VIN pattern | 4T1BE46K47UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |