| Issue ID | 1293258 |
| Internal NHTSA # | 10876503 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2007 |
| File date | 01/04/14 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Melting/decomposing dashboard car was purchase from my son-in-law/eldest daughter (bought from his mother new) for by youngest daughter. After a month or two after the purchase, i noticed that the interior was pitting and was all marked up and literally decomposing. I wrongly blamed my daughter and her friends for this apparent abuse until hearing about this issue online. After my prophetic apology to my daughter, i asked her to take it into the dealer to "get the ball rolling". I wanted her to learn how to do this on her own. Several weeks later after being assured that the replacement dash would be at the dealer, they told her that it was the wrong color and would have to be re-ordered. After taking the vehicle to the dealer several times and several months after this whole ordeal was started, they explained that there were no dashes in the us whatsoever. I then decided to call toyota us directly to explain our situation. I was told the same thing and they verified that the actual order date was march 8th 2016 (what??) and that the company contracted to produce these dashes currently has a 6-18 month backlog. I then asked if there happened to be an airbag issue and the dash was damaged would i have to wait to have this repaired. They said not likely... So what this tells me is that the dashboards are out there "somewhere" but not eligible for this particular recall and out-of-warranty campaign (different bucket). I have also learned that this campaign can be transferred to the new owner (provide them with the case #). I also learned that toyota is not that high quality, begin all- end all uber auto manufacturers that all of the magazines lead us to believe that it is. |
| Vehicle Mileage at Failure | 98000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CEDAR PARK, TX |
| VIN pattern | JTNBE46K773XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |