| Issue ID | 980135 |
| Internal NHTSA # | 10512155 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2007 |
| File date | 11/12/12 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I brought the car in to elmhurst toyota, in elmhurst, il for a routing oil change and a recall remedy notice for the power window master switch. Immediately after they performed the remedy, the passenger-side rear window stopped operating. It took me a while to find out because i do not operate the windows in the winter. The dealership gave me the run around as to how the window motor may be burned out or the linkage fallen off. I took the car to an independent shop. The shop was able to operate the window without the master switch in the circuit. The fault was isolated to the master switch. The shop replaced the switch. Total cost: switch for $302, labor $180, and tax $20 for a grand total of $502. Reported the damage through toyota customer experience center, which quickly sided with elmhurst toyota, i. E., there is no proof the dealership damaged the master switch and i should have brought it to their attention "faster." i believe both the dealership and toyota are responsible for the damage occurred during performing the remedy maintenance. I kept the failed switch in case someone wants to perform a post failure analysis to it. |
| Vehicle Mileage at Failure | 95557 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | BUFFALO GROVE, IL |
| VIN pattern | 4T1BE46K17UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |