Issue ID | 589163 |
Internal NHTSA # | 10158162 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | CAMRY |
Model Year | 2004 |
File date | 11/04/05 |
Component | STEERING:LINKAGES |
Product type code | VEHICLE |
Description of the problem | I heard and felt a noise on my steering wheel on my 2004 toyota camry an when i took it to the dealer they said that i needed a steering shaft/intermediate shaft. I happened to check the web and found that other people were having the same problem and that there was a tsb on this problem. Also that there was a new shaft made to remedy this situation. I have contacted the dealer and the manufacturer which in turn had the dealer contact me. The service manager told me that they could not fix it since it was out of warranty. He said that if it had 39,000 miles they would probably repair but since i had 60,000 they would not. He did offered me a goodwill gesture of 15% off the cost. My contention is that this was a known issued, and since this has to do with a safety issue such as the steering why wasn't something done before having come to this. The car runs out of warranty and people have to pay for something that they knew about and is a safety issue i also took it to an independent automobile repair shop to see what they thought and they told me that they believe that the noise was coming from the shaft and steering gear box. They did repair a vehicle of someone who 's car was out of warranty but only a few hundred miles over the expiration of the warranty. *jb |
Vehicle Mileage at Failure | 60740 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | PENNSVILLE, NJ |
VIN pattern | 4T1BF30KX4UXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 26/12/03 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |