| Issue ID | 757829 |
| Internal NHTSA # | 10302559 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2004 |
| File date | 11/01/10 |
| Component | STEERING:ELECTRIC POWER ASSIST SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | While driving my 2004 toyota camry (about 83,000 miles on it), the power steering went out, the car required great force to steer, and "steam" was coming from under the hood. I slowly pulled to the curb to look under the hood and then drove about a quarter mile (with great difficulty) to a nearby toyota dealer. The following day i was informed that an alternator bolt had "backed out." this caused the alternator to loosen which released the serpentine belt. As a result the water pump and alternator were damaged and coolant sprayed over the engine. Toyota wanted about $1100 to repair all of the damage. I complained and the cost was reduced by the price of a reconditioned alternator, i. E., $400. The service manager told me that they recently had a similar problem. My car had been in for service to the same toyota dealer just 3 weeks earlier. Had i been driving on a freeway (instead of a local street where i slowly pulled to the curb), my toyota could have been struck by another vehicle, since i could hardly steer the car. This is potentially a very dangerous defect/problem which i have never heard of before.*cw |
| Vehicle Mileage at Failure | 83000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HARRISBURG, PA |
| VIN pattern | 4T1BE32K14UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |