| Issue ID | 590473 |
| Internal NHTSA # | 10159117 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2004 |
| File date | 28/04/06 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | I purchased a 2004 certified toyota camry, with 51,000 miles on the unit. One week after purchase the service engine light came on. I took it back to dealership, they just said it was a sensor issue, and reset the light. The light continued to go on and off for the next 7 months. I took the toyota the dealership for an oil change in april 2006, again i complained about the service engine light coming on and going off at times, they just reset it again, and did not document anything. On 4-28-06 the service engine came on early morning, and i heard a ticking sound from engine. I immediately called the service dept. At the same toyota dealership, the service advisor told me to bring the car in since i was a few blocks away. I arrived 10 minutes later, and there was fluid starting to run out and steam starting to come from my hood. The technician checked the car out, and said that the water pump went out, and the engine block was damaged also. He explained these things can happen pretty quick. I purchased the car with toyota extra warranty, and mpp extended warranty, and my vehicle is within the warranty periods for both, and both cover the damaged parts. But, toyota refuses to fix the issue because they wont to put neglect on the driver. When the dealership admits on paper to the better business bureau of indiana, that the driver made an honest effort to get this car in for servicing, and that the condition of the car before breakdown was really good. *nm |
| Vehicle Mileage at Failure | 61000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NAPERVILLE, IL |
| VIN pattern | 4T1BE32K44UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 18/08/05 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | KENNY KENT |
| Dealer's telephone number | 812 473-5600 |
| Dealer's city | EVANSVILLE |
| Dealer's state code | IN |
| Dealer's ZIP code | 47715 |