| Issue ID | 661843 |
| Internal NHTSA # | 10216952 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2004 |
| File date | 22/10/07 |
| Component | ENGINE AND ENGINE COOLING:ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My 2004 toyota camry engine died 10/ 22/07 w/59,615 miles on it. 13464 miles @ purchase-i was told that it was a program car w/extended warranty=6 yrs/100k miles. Found the window sticker when i traded it in. No problems with the car prior to the incident. Coming home from a trip, power steering lost some functionality; a service light came on; my husband put power steering fluid in; we headed to the nearest toyota dealer. En route we lost all power steering & ability to accelerate, engine began to smoke; car cut off. The dealership took 5-6 weeks to replace the engine. Doubt old parts are available. On a couple of occasions incorrect parts were ordered/received. Picked the vehicle up~12/1/07; 59620 miles on it. While awaiting repairs dealerships/corporate offices could only advise the car may be under basic warranty. Took it to the dealership where purchased the next business day. Smelled smoke and wanted assurance a new engine was put in as promised & that there were no other problems. They made $900+ worth of added repairs-rear main seal oil leak; axle boot leak. It had 59949 miles on it. At that point i didn't want it back. I wanted toyota to assume responsibility for selling a lemon. My main concern: is there a serious safety hazard with 2004 toyota camry models as seen in previous years (engine oil sludge)? Secondly, did something else cause this incident? The dealership where i purchased this camry should have responded to my dissatisfaction; they should have acknowledged/offered some incentives for selling me a lemon. Their only concern, make another sale. Requested a call from/audience with the owner. Hasn't happened. I needed a car and believed this was aberration with respect to camry models' performance. Not sure that they'll keep me as a customer. I thank god we had no accident, no known injuries. Please let me know if there's litigation re: this make/model; i'd like to join the litigants. I can give you my vin number at your request. Thanks. |
| Vehicle Mileage at Failure | 59615 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DURHAM, NC |
| VIN pattern | 4T1BE32K04UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 13/07/04 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 4 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MARK JACOBSON TOYOTA |
| Dealer's telephone number | 919-493-5599 |
| Dealer's city | DURHAM |
| Dealer's state code | NC |
| Dealer's ZIP code | 27717 |