| Issue ID | 1655601 |
| Internal NHTSA # | 11320494 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | CAMRY SOLARA |
| Model Year | 2006 |
| File date | 26/03/20 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | On march 26,2020 i went to drive my car. The dashboard was cracked, sticky, and melted throughout. The next day i called priority toyota and was told (john service manager) that they would not fix it due to the warranty enhancement notification-ze6 which ended may 31, 2017. Also, i had owned the car for more than 10 years. He would replace it at my cost of approx. $2200 but he would provide an exact amount when i decided to fix it. Then i explored the internet to see the scope of the problem. It can lead to visibility problems (glare) and problems with the dashboard airbags. Yesterday, april 7, 2020 i called the toyota customer assistance center 1-888-2709371 and spoke to randall who repeated what john had said, but added that my car was old and not worth much and i had gotten my monies worth out of it. I asked who i could call next and he said he was the end of the line. I was assigned a case #[xxx] but can't see to read it for myself. The car has remained in my garage since i saw the problem on march 26. It is getting worse. It was last driven on march 5 with no problems. I have a toyota rav 2017 from priority toyota, hampton, va 757 838-5000. Please help me if you can. *ln*dt information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 180000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAMPTON, VA |
| VIN pattern | 4T1FA38P46UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |