| Issue ID | 1475201 |
| Internal NHTSA # | 11102494 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | CAMRY HYBRID |
| Model Year | 2017 |
| File date | 31/05/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | At least two weeks ago, toyota updated its entune navigation software with a flawed system update that eliminated the voice command system for phones, navigation, etc. Toyota has failed to provide public notification of the problem and has to-date failed to come up with a solution to correcting the problem. This results in a safety problem, as toyota customers can no longer place or make calls or seek directions verbally. All commands must be physically entered on the system or a smartphone resulting in a clear driver distraction and safety hazard. |
| Vehicle Mileage at Failure | 12800 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEW YORK, NY |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |