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2011 Toyota CAMRY HYBRID Visibility Wiper Problems, Complaints and Defects

Issue ID	1313524
Internal NHTSA #	10899456
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	CAMRY HYBRID
Model Year	2011
File date	19/07/16
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	On approximately july 19, 2016, i was driving westbound at 60 mph in heavy traffic on i-85 during the early evening in durham, nc. The sun was low in the sky and i pulled the driver side sun visor down to shield my eyes from the sun's glare. The next thing i knew was that the sun visor was in my hand and i was struggling to see the vehicle ahead of me so that i would not hit it. I was totally startled not only by the glare of the sun after the visor failed, but also by the failure of the visor itself. The visor had completely separated from its support arm. I immediately went to the local toyota dealership and ordered a replacement sun visor. While there, a service advisor told me that toyota had a recall and extended warranty on some 2011 camry sun visors. He offered to look up my car to see if it was on the list. It wasn't, but he said that cars on the list had visors that failed in the same way as mine had. Even though my car was not on the list, the service advisor recommended that i contact toyota, which i did. The toyota extended warranty is designated "ztt" and affects many camrys, including some manufactured in 2011, but before my car was manufactured. An internet search shows pictures of visors among the extended warranty vehicles that failed in exactly the same manner as mine had. Yesterday, i received a letter stating that toyota would not pay for a replacement visor so i 'm writing to inform you of this dangerous situation which could lead to serious injury or death, as nearly happened to me.
Vehicle Mileage at Failure	84000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	CHAPEL HILL, NC
VIN pattern	4T1BB3EK4BUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	60
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1FMZU73WX2ZA74749 5TDJSKFC4NS057771 1C6HJTAG7ML565564 3VW217AUXGM010670 MA3DT0H50P0C14795 5JTAU1227TA133342 JTEBU9FJ3CK041941 NLHPM81CP9Z043835 1FTFX1EFXEKE51716 5NPD84LF7HH044304 1FTEX14N2RKA64278 2HNYD2H31CH531784

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2011 Toyota CAMRY HYBRID Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2011 Toyota CAMRY HYBRID Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?