| Issue ID | 1141237 |
| Internal NHTSA # | 10667111 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | CAMRY HYBRID |
| Model Year | 2011 |
| File date | 02/12/14 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | A popping, knocking, snapping noise is loud, evident, persistent, and discerning. The noise causes concern over the vehicle's structural integrity in an impact. The feeling is that the vehicle does not have enough rigidity to adequately protect passengers in a crash. It is a known issue with toyota. Toyota updated technical service bulletin t-sb-0088-12 on 06/13/2012. It is titled moon roof assembly structure noise. Applicable to 2007 - 2011 camry and camry hybrids. In the introduction toyota states: some 2007 -2011 north american produced camry and camry hv vehicles may exhibit a knocking, popping, ticking, or snapping noise form the moon roof area while driving. The service bulletin describes the dis-assembly and re-assembly of the moon roof structure and headliner. Torquing nuts and bolts to specification for the purpose of reinforcement is described. From the text procedure 2 #5. Loosen the 8 moon roof reinforcement to moon roof housing bolts. #6. Remove the 8 moon roof reinforcement to body structure bolts. #7. Remove the 8 nuts and the moon roof housing sub-assembly. I believe this issue to be a design and/or manufacturing defect affecting the vehicles structural integrity. In fact, the toyota service bulletin describes it as such. Service bulletin t-sb-0088-12 can be downloaded from the internet. My goal is for the nhtsa to issue a recall on 2007 - 2001 toyota camry and camry hv vehicles. Toyota has refused to do this as warranty work on 2 occasions. |
| Vehicle Mileage at Failure | 30000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN FRANCISCO, CA |
| VIN pattern | 4T1BB3EK2BUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |