| Issue ID | 1586420 |
| Internal NHTSA # | 11234972 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | CAMRY HYBRID |
| Model Year | 2010 |
| File date | 24/07/19 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Break actuator, 2nd event event 1 complaint number 11234969 23 july 2019, dropped my car off with toyota clovis same dealership (jacob was my rep) because my brakes was making the creaking sound/thumping. I asked him to check my brakes and if that wasn't the problem, call me to let me know what the problem was. He called me later that day and said it was the brakes, they went ahead and changed the brake pads. He said they recommend to change brake actuator fluid? Since it wasn't done when they changed the actuator previously and he was going to charge me. I commented that it should have been done back in 2017 when the brake actuator originally failed. I asked if it would affect my car, drivability, etc. And jacob said no it should drive fine with no problems other than a few settle sounds. He said but the brakes are fixed and it's no longer making the sound/ thumping. So i declined the fluid service. 25 july 2019, i was going to get my daughter from school. By then, it had started to make the cheaking noise/thumping. I got just about to her summer school (on fowler ave) and all of the lights on my panel lit up again. I pulled over and called my husband. I drove it home slow. We called toyota, spoke to the manager, explained that this had happened before. I just paid them $240 for brake pads that i didn't need. I refused to drive the car. The dealership was closing in 1. 5hrs which left no time for tow truck. My husband drove it to the dealership, i followed in his car. Toyota (jacob) gave me a loaner. 25 july 2019, the manager called and said the issue was the brake actuator failed again but because the part which is obviously a defective (manager actually agreed) was only covered for a year, i'd have to contact corporate to see if they could change it out at no cost. I will call tomorrow (26 july 2019)... Although, i do not plan on ever driving this car again. |
| Vehicle Mileage at Failure | 130000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CLOVIS, CA |
| VIN pattern | JTNBB3EK7A3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |