| Issue ID | 765996 |
| Internal NHTSA # | 10310647 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | CAMRY HYBRID |
| Model Year | 2007 |
| File date | 16/04/07 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Defective ball joint/arm sub assembly. Unable to maintain lane. Dealer aligned, refused to test drive at 1700mi. Indiana state police issued warning "weaving within lane' unable to avoid pot hole. Another dealer replaced ball joint/arm sub assembly and i asked dealer to save the parts, invoice commented "tires wearing out" toyota corporate returned letter denying reimbursement, no reason. Have been trying for three years to get past "consumer service'. "customer service" has" no way to email or communicate with anyone who can explain the rejection", "no email address or phone numbers" to give me. After 3 years, toyota local district, this month, replaced my tires. The tires that were originally on the front were moved to the rear after the incident. They had only one mm left at 17500 miles. It is quite obvious that there was a lot of wear before the incident. Finally,after i emailed, toyota "customer experience" phoned me and told me to write a letter to legal. I have all correspondence, invoices et. Al. That i can mail to you. |
| Vehicle Mileage at Failure | 3360 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CREVE COEUR, MO |
| VIN pattern | JTNBB46K473XXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |