| Issue ID | 1018727 |
| Internal NHTSA # | 10549290 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | CAMRY HYBRID |
| Model Year | 2007 |
| File date | 09/06/12 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | A few months before the check engine light came on, i started to notice some unusual noise from a part under the hood at the far right side, behind the head light. In the beginning it just hummed very loud when i stopped the car. Then it became worse, i could hear the noise even during driving. I took the car to the dealership and they told me this was normal for hybrid car. I didn't believe them but couldn't argue with them because i know very little about cars. Then one day in early june of 2012 the check engine light came on and the brake became soft. So i immediately took it to the dealership and this time i was told that a part called an actuator needs replacement. The cost would be over $3000. I was totally shocked and couldn't believe that a car with less than 70k on it and just out of the warranty would have this kind of problem. After some negotiations with the dealership they agreed to charge me about half of the price. Toyota had a reputation for reliability and it was the reason that i bought the hybrid car. Just a few months ago, in october 2011 the water pump was also broken, which cost me about $200 after some haggling about their warranty. Obviously the actuator failure is a more serious problem and i've learned from other customers that they have had exactly the same problems (water pump and actuator) around the same mileage range. So this is clearly a common problem. I am filing this complaint in joining others to force toyota to address these problems. |
| Vehicle Mileage at Failure | 67926 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CORAL SPRINGS, FL |
| VIN pattern | JTNBB46K973XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |