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2011 Toyota AVENSIS Air Bags Problems, Complaints and Defects

Issue ID	1173562
Internal NHTSA #	10704356
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	AVENSIS
Model Year	2011
File date	24/06/14
Component	AIR BAGS
Product type code	VEHICLE
Description of the problem	Dear sir or madam, i am a us citizen living in serbia, europe, working as an expat for american semiconductor company within east european sales division. I am brining this to your attention because us models of toyota may have identical or similar front suspension systems as the one in avensis that crashed. On june 24th, 2014, an inexplicable car crash happened on the highway. At 8:30am and perfect weather (mostly sunny 75f), my toyota suddenly started turning around the front right wheel at about 75mph. I tried to return it back by pulling the steering wheel left, but even stronger force pulled my car to rotate around the front right wheel, turning the car by 180 degrees. Then, my car slammed with the driver side against the outside guardrail. The car then flew up in the air, turning several times around its central axis, before landing in the fields next to the highway. The car was totalled. Air bags did not deply. Upon expert witness report that the breakage of the front right halfshaft and front right "oscillating ball shoulder" caused the accident, i contacted toyota serbia to help with the investigations as a possible reason was, per expert witness, poor quality control. Toyota serbia received the parts in question and sent them to toyota europe investigations center in belgium. After long several months, toyota serbia sent an abridged report in serbian langauge. Their representative repeatedly refused to send the original report in english. In summary , toyota's behavior is very unusual, they refused to answer how these components and parts could brake at all. They also did not respond to the question why airbag system did not deploy during the hit and severe tumbling. At the same time, they claim that the tumbling damaged halfshaft. Also, they stated that there was one damage to the coating of the halfshaft of unknown origin that they didn't explain.
Vehicle Mileage at Failure	40000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	LOS ANGELES, CA
VIN pattern	SB1BE76L40EXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	Y
Was part original equipment?
No. of injured persons	1
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
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Transmission type
Vehicle speed	75
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBA13BJ05MWX27303 SALEA7AW8N2084815 1GB6G6CLXF1269080 W0L0XCF2553000354 LYSTCM22XK1000297 1GKEV18K9JF512443 AHTHA5CD006547866 3HSDZTZRXLN822981 WBAEZ51090K564181 WWWZZZ1KZ7P037281 2T2ZK1BA8AC007231 WEB62804513104748

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2011 Toyota AVENSIS Air Bags Problems, Complaints and Defects, Recalls and Failures

2011 Toyota AVENSIS Air Bags Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?