2014 Toyota AVALON Structure Problems, Complaints and Defects, Recalls and Failures

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2014 Toyota AVALON Structure Problems, Complaints and Defects

 Issue ID1148239
 Internal NHTSA #10672156
 ManufacurerToyota Motor Corporation
 Model Year2014
 File date11/01/15
Product type codeVEHICLE
 Description of the problemThe cover to the gas tank locks when the car is locked, and can be opened when the car is unlocked. If, for some reason, this mechanism is inoperative, and one cannot open the gas tank cover, one is instructed to open the trunk, remove the trunk lining, reach in blindly past all the wires and connecters, and find a little white plastic lever. The lever emerges from behind the trunk through a hole in the trunk that is composed of sharp metal. The lever is attached by a flimsy little plastic wire. One must pull the lever perfectly horizontally. If one exerts the slightest upwards pressure when pulling on the lever, the flimsy little plastic wire is sheared by the sharp edges of the hole through which the wire emerges. Even if one manages the above feat, the gas tank cover is not guaranteed to open. So one is stuck at the gas station with no way to add gasoline to the tank. And if the wire is sheared off, one is really in deep trouble. First of all, the wire is not covered under warranty, so i am required to pay for the replacement. They say it was my fault; i pulled too hard. The truth is it is the fault of the engineers for designing such a poor system. The wire is flimsy plastic; the edges of the hole are sharp metal; how is it possible to pull the lever without shearing the wire. The whole system needs to be redesigned. Secondly, pulling the wire doesn't always work. What is the backup plan? Thirdly, i was able to remove the felt lining of the trunk, reach in blindly, and find the lever. There is no way in the world that my wife could have done this. The lever should be readily available simply by opening the trunk.
 Vehicle Mileage at Failure50
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateGAINESVILLE, FL
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase14/07/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train typeFWD
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.



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