Issue ID | 1363616 |
Internal NHTSA # | 10966240 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | AVALON |
Model Year | 2013 |
File date | 15/03/17 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | The main issue with this vehicle i noticed on march 10 2017and scheduled an apointment on march 15 2017. Is the headliner has separated and falling down behind my moonroof or sunroof opening leaving a gap. Push it back up and it pops back loose. It looks like the two dual lock fasteners have failed on both sides. They look more like stick on pads trying to hold up something that is too heavy. Per the maintenance technician the bullentin pertaining to this repair calls for replacement of dual lock fasteners and the additional of a magnet affixed to the headliner. Repair procedure requires 3 hours for prep, operation steps and curing of epoxy for $300. 00 fix. With 18,235 miles on my car it shouldn't be coming apart now. If you knew this was a problem why didn't you informed the customers before investing because i would of left it on the lot. Why should i have to spend money for a workaround that doesn't work. Something needs to be done about this problem beside you can't fix it or haven't found the right workaround. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BARSTOW, CA |
VIN pattern | 4T1BK1EB3DUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 12/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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DoT tire identifier | |
Tire size | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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