2013 Toyota AVALON Structure Body Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota AVALON 2013 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota AVALON 2013 structure body and complaints other owners have filed.
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2013 Toyota AVALON Structure Body Problems, Complaints and Defects

 Issue ID1016061
 Internal NHTSA #10547416
 ManufacurerTOYOTA MOTOR CORPORATION
 BrandTOYOTA
 ModelAVALON
 Model Year2013
 File date03/07/13
 ComponentSTRUCTURE:BODY
Product type codeVEHICLE
 Description of the problemI had went to my local dealership plaza toyota in brooklyn ny to have them take a look at the rear headliner that had been coming down. I was told that my appointment was too late in the evening so i had to set an earlier appoint which would be the following monday after the holiday. I dropped my car off at about 9am on july 8th and picked it up about 6:30pm that day only to have been told that they rotated the tires... Which was laughable because i was never called and told that the problem with my rear headliner could not be fixed that day. I was told by my service adviser that they needed approval from the district manager because the repairs were quite costly and it takes up to 30 days in most instances to get approval. I immediately filed a complaint with toyota headquarters and nyc bbb. The dealership called me back in a few days and assured me that the problem would be fixed when i came back in the country from vacation. I contacted the dealership in mid august only to have been told that the repairs were denied because the pictures show that the headliner was tampered with and voided the warranty. I again filed another complaint with toyota headquarters and nyc bbb only this time i was given the opportunity to go to arbitration with national center for dispute settlement. I also have correspondence from the dealership via voicemail and the response they gave bbb that i voided the warranty. The funny thing about this is when the dealership received notification that i had requested an arbitration they immediately started to call my phone every day for 2 consecutive weeks because they know they were wrong to deny my claim and fix the car for free. Now they are facing the fact they may have to give me a full refund for the vehicle or a comparable car..... Idiots.
 Vehicle Mileage at Failure4200
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateBROOKLYN, NY
VIN pattern 4T1BK1EB2DUXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase12/09/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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