Issue ID | 1012507 |
Internal NHTSA # | 10544642 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | AVALON |
Model Year | 2013 |
File date | 11/07/13 |
Component | SEATS |
Product type code | VEHICLE |
Description of the problem | One week (7/11/13) after purchasing a brand new avalon, noticed a sag in the headliner towards the rear windshield. After looking closer, the headliner is drooping towards the rear windshield as well as a noticeable gap near the moon roof. Took back to dealer and they ordered a new part. About 8/27/13, took back to dealer because the seat panel on the driver side seat was falling off. 9/13/13, dealer installed a new headliner. Picking up on 9/18/13 after a new headliner was installed, the gap remains at the moon roof area and one of the back panels was not in place. The dealer was still waiting for seat back panel part and was not able to replace the seat back panel. 9/18/13 - left it at the dealer since headliner issue is still not resolved and the seat back panel is still not fixed. I'm afraid the car will never be like new and i'm afraid even another new headliner will still have issues. I believe it's a serious design flaw. After purchasing it new on 7/3/13, drooping headliner and seat back panel falling off, is not presentable and appropriate to drive since i use my car for business. I haven't been able to enjoy my new car and now i'm driving a corolla as my loaner car. |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MILPITAS, CA |
VIN pattern | 4T1BK1EB6DUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 08/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
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Dealer's name | |
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