| Issue ID | 1323889 |
| Internal NHTSA # | 10913942 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | AVALON |
| Model Year | 2012 |
| File date | 30/12/14 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | The passive restraint headrest has become a liability the passive restraint headrests are set at such an angle that if i sit correctly in the seat (back/shoulders against the seat back) my head is positioned so that my eyes are aimed at the floor and not at the road. I've adjusted the height of the headrest to try to accommodate this, but no correction can be made. The result is pain in my neck and back while driving. In order to correct the angle and alleviate the pain felt while driving and after, i have removed the headrest, turned it backward, and reinstalled it. Doing this is the only way that i can drive for any distance and not have pain. The passive restraint headrest is a liability. |
| Vehicle Mileage at Failure | 33000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TALLAHASSEE, FL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |