| Issue ID | 849839 |
| Internal NHTSA # | 10392225 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | AVALON |
| Model Year | 2011 |
| File date | 10/06/10 |
| Component | VISIBILITY |
| Product type code | VEHICLE |
| Description of the problem | I bought a new 2011 avalon may 2010. Within 2 weeks, film from gas vapors formed on interior windows. The film impedes clear vision which is a safety hazard. The film is so thick, one can write their name. Looking outward it appears you are inside an iridescence bubble. Reflection from sun and headlights worsens the problem to the point that it's difficult to judge the distance between your car and other vehicles. I've been to arbitration through national center for dispute resolution case # 2210170; i requested msds sheets for the cause of the gas vapors. Instead i was provided a copy of a letter from toyota corp dated 1989 stating "there are no known carcinogenic materials." tasc# 102320282. . I find it hard to believe that in 21 years toyota hasn't changed the parts in cars. I requested either (1) permanent resolution to fix the film on the windows problem; (2) a full refund, or (3) new car w/o the gas vapor problem. I was offered $500 for car washes! A bumper sticker on the car now states "i am a lemon, never buy a toyota." |
| Vehicle Mileage at Failure | 800 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | VERSAILLES, KY |
| VIN pattern | 4T1BK3DB7BUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |