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2011 Toyota AVALON Steering Problems, Complaints and Defects

Issue ID	1500974
Internal NHTSA #	11132204
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	AVALON
Model Year	2011
File date	23/08/18
Component	STEERING
Product type code	VEHICLE
Description of the problem	Went for my routine service and was told i have a rack&pinion leak, no leaking observed under carport but was shown the leak once car was placed on rack to be viewed. Asked if car was safe to drive to atlanta, mechanic and service manager encouraged me to go ahead and drive it, they stated it will need a new rack & pinion, stating it will cost approx.. $800. 00 pulse $89. 00 for front end aligment. They said this is normal for avalons to have this problem. This car was purchased from a toyota dearlership with 38,000 on speedometer and at the time of service i only had put approx. 21,000 miles. I read up on rack and pinion leaks and it stated it could be dangerous if the fluid started to spur out without a warning and can cause you to lose control of the vehicle. I purchased i thought an extended warranty for $2600 and to be told that the warranty expired in may 2018, 3yrs or 30 thousand miles and car was served in aug. 2018. I filed bankruptcy in 2016 and don't have extra money to fix my car so i called the fedelity warranty company and they told me i should as my dealership for a possible refund. Now the vehicle drive very bad and i feel like they should at compensate me and fix the vehicle at a reduced charge since i paid them $2600. I feel like my life has been put in danger because i can't afford to make a car note and pay a large fee to fix the car. Also i asked for new tires, but they said the tires were good for at 15,000 miles. I paid $24,995 for the avalon 2011 in 2014. They agreed to give me 2 new tires when needed, but these were not michelins, they were cheap tires and the these were placed on the front and the old michelins were placed on the back last year and at the next service date they told med they could not balance the tires. I'm disappointed because i feel i got a bad deal. I have never known it to be normal for a toyota brand car to expect problems.
Vehicle Mileage at Failure	60778
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	DUBLIN, GA
VIN pattern	3949464B111XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	45
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3GCUK9EC4JG121551 SALRW4EUXT2520586 9BSG6X40003914349 MAJGXXMTKGKU43185 9BFZE10N988925907 WF0SXXWPGSLY67302 WDDWJ4KB0JF608912 JN8AY2NC8H9510703 KNAC481C8S5227464 WDD212032A6900060 WBAPG76080NM62221 1GCVKNEH7GZ310325

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2011 Toyota AVALON Steering Problems, Complaints and Defects, Recalls and Failures

2011 Toyota AVALON Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?