| Issue ID | 1056006 |
| Internal NHTSA # | 10578441 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | AVALON |
| Model Year | 2009 |
| File date | 11/11/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Steering wheel column collapses unexpectedly under normal driving conditions. Culprit is the adjustment friction lever becomes disengaged and allows the steering column to collapse. This happens repeatedly no matter how much one ensures it is tightened. Dealer agreed to fix under extended warranty but took almost 6 months to get part. It appeared that toyota kept canceling the part order although i was told plenty of parts were in inventory in kansas city. (service person said maybe toyota was holding parts due to a recall but could not find that to be the case.) eventually, after the part was ordered the third time, and presumably prodded by the dealership, the part was delivered and subsequently installed. I am concerned the problem will reappear over time. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DARDENNE PRAIRIE, MO |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |