| Issue ID | 1373095 |
| Internal NHTSA # | 10980225 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | AVALON |
| Model Year | 2009 |
| File date | 23/04/17 |
| Component | EXTERIOR LIGHTING:HEADLIGHTS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2009 toyota avalon. While driving, both the driver and passenger side headlights suddenly shut off. Upon inspection, the contact discovered that both light bulbs had shattered inside the head lamp housing. The vehicle was taken to the dealer where it was diagnosed that the failure was due to a defective head lamp housing. The bulbs were replaced and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 54,000. Updated 06/13/17*lj consumer stated further discussion with the dealer ( andrew toyota) confirms that toyota has changed the headlight housing design that accomodates a different high beam bulb that will not shatter. Dealer refuses to replace the housing. Updated 9/27/18*jb |
| Vehicle Mileage at Failure | 54000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | MILWAULKEE, WI |
| VIN pattern | 4T1BK36BX9UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | ANDREA TOYOTA |
| Dealer's telephone number | |
| Dealer's city | GLENDALE , WI |
| Dealer's state code | |
| Dealer's ZIP code | 53217 |