| Issue ID | 1076998 |
| Internal NHTSA # | 10598659 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | AVALON |
| Model Year | 2009 |
| File date | 01/04/11 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Today 16 june 2014 i cannot drive at night, no headlights functioning. I purchased a 2009 avalon new. Had severe headlight problems from the beginning. Headlights were too dim for drive at night safely (come to find out i was driving on the fog lights only, the dim headlight would come on and then turn off so just the fog lights were on), and the dealer would not adjust them stating that it was against the law to adjust them more than the manufacturer's settings, and then the headlight started turning off completely when driving (which was more than terrifying), but the indicator light inside the car said they were on. I took the car back to the dealer many times, always got the same answer: "your car is fine," "that's just the way they operate". I am 71 years old and i guess they think i'm stupid (not). Finally after many trips and the headlights turning off completely, they tell me the headlights are defective, but i have to pay to have them fixed. $2600. 00 for 2 headlights. My dealer received a letter from toyota stating the headlights were defective a long time ago, but my dealer never informed me and put me off and would tell me the car was fine until the offer to fix them had expired. I'm not going to just let this go without a fight. Toyota knew these 2009 avalons had defective headlights and did not recall them. I will spread the word that toyota will not stand behind their cars and if people are smart they will go elsewhere to buy their cars. I am joining with class action suit to make toyota fix all these defective headlights. |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SILVERDALE, WA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |