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2008 Toyota AVALON Vehicle Speed Control Problems, Complaints and Defects

Issue ID	760476
Internal NHTSA #	10304999
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	AVALON
Model Year	2008
File date	25/01/10
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	Laser cruise control malfunctioned without apparent reason, most important problems it has are uncontrollable acceleration and sudden deceleration, which has nearly caused my ramming into a car in front of me and a car behind me crashing into me. These, along with other problems in the system, occur every time it is engaged. When first presented to the dealer in phone conversation was told it was a psychological reaction to news reports and given an 800 number to a recorded message telling me if i have a problem stop my car and report it to my dealer. I then went to the dealer and was then treated with disbelief. Their initial solution was denial that there is a problem. After demanding a mechanic test drive the car, the technician conceded the problem is exactly as i described. I was then told that their in shop diagnostic test showed there was no problem with the laser cruise. And when i questioned this was incredibly asked if i didn't believe technology when their own mechanic verified that in reality the system was not working during the road test. Then they decided to take another tactic. There is a 1/2 inch ding in the front bumper of my car that is the result of my car rolling 5 feet while in neutral and tapping a pole. They decided to blame the malfunction on this minute ding even though i informed them that the malfunction did not correlate with the time of the blemish to the car. Now they want to charge me an exorbitant amount, over $3000, to fix this ding, hoping it will deter me from pursuing the issue of the innate flaws in toyota's laser mechanism. I know this will not resolve the problem but am instructing them to repair the bumper as a means of guaranteeing this is the solution to my laser cruise problem. I will pay to fix my dlcc, not correct a blemish in my bumper. I am letting you know because others are probably being met with the same resistance and someone is going to get seriously hurt or killed. My car is 2008 avalon limited. Dealer: toyo of watertown.
Vehicle Mileage at Failure	30000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	FALL RIVER, MA
VIN pattern	4T1BK36B58UXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	20/01/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	50
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JT2JA81J4S0029388 L9NACMV34M1211130 93Y9SR095HJ433445 JMBLJNA8W6Z006199 JE4LS2148JZ702090 Z8TVFAHXGMM027234 VF7NCNFUCCY522785 YV1LW4506T2171504 WDB2010181A619648 1HTMMAAN0AH188918 KMHDC81DP9U027745 WAUZZZ4G2DN026503

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2008 Toyota AVALON Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2008 Toyota AVALON Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?