Issue ID | 652415 |
Internal NHTSA # | 10209360 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | AVALON |
Model Year | 2008 |
File date | 12/11/07 |
Component | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT |
Product type code | VEHICLE |
Description of the problem | Tl*the contact owns a 2008 toyota 4runner (na). The contact stated that the active head rest safety system did not activate when the vehicle was rear ended. The dealer stated that there was never a head rest safety system installed in the vehicle. The contact stated that according to the manufacturer's documentation, all 2008 toyotas should have the feature installed. The driver sustained neck and back injuries and the front seat passenger sustained injuries to the arm, neck, and back. As of november 19, 2007, the manufacturer had not returned any phone calls. A police report was filed. The speed was unknown. The failure mileage was 2,100 and current mileage was 2,750. |
Vehicle Mileage at Failure | 2100 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | CHAPIN, SC |
VIN pattern | JTEZU17R780XXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | Y |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 2 |
No. of fatalities | 0 |
Date of purchase | 01/10/07 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | TAYLOR TOYOTA |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |