Issue ID | 968151 |
Internal NHTSA # | 10501424 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | AVALON |
Model Year | 2008 |
File date | 20/01/13 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | Driving in dark 2-lane country road, needed high beam for safety and better visibility. High beams did not turn on. During the trip almost hit a coyote but was able to avoid due to driving 45 mph (20 mph below posted speed limit). Also, due to slowed speed we constantly were creating a long queue behind us causing many vehicles to unsafely pass us, thus creating another potential hazard. Went to the dealer to fix problem but it would cost $2000 to fix! Toyota was aware of this problem (service bulletin#tsb-0044-10) and they did extend the warranty, but they wouldn't honor that in our car because we were 2 months past the extended warranty period. That was the only time we needed to use the high beam after owning it for 6 months, so the problem could have happened way before the end of the warranty period. Toyota customer service of course was not willing to step up and or at least partially pay for the repairs. Their customer care representative was very indifferent. Toyotas have definitely slipped in quality and customer satisfaction. I will not recommend any other toyotas to my friends and relatives. |
Vehicle Mileage at Failure | 58000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | PHOENIX, AZ |
VIN pattern | 4T1BK36B38UXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 26/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |