Issue ID | 956590 |
Internal NHTSA # | 10490160 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | AVALON |
Model Year | 2008 |
File date | 23/05/12 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | I bought a 08 toyota avalon limited from carmax in may 2012 with an extended warranty. Within 30 days of purchase i was told by my coworker that my headlight was out. I looked at the reflection in the glass but wasn't sure that the light was out. I turned the headlights off and on again, got out of the car inspected the light and both were illuminated. I returned to car to carmax, reported what i thought were small things, vibration in the tire, chipped paint. I verbally complained about a short in the cigarette lighter and the headlight going out but implied that the issue had been corrected. I was not aware of the hid headlight issue. Throughout the next few months i worked the midnight shift. I drove the car 10 min to work. The rest of the time was mostly daylight driving. On oct. 1, 12 i started driving the car at night. Days had become shorter and it got darker earlier. During the next few weeks i noticed poor illumination at night and was constantly switching my headlights from the on position to off and back on again. I had knee surgery oct. 25, 2012 and didn't drive for a week. Nov 19, 12 i visited the toyota dealership in catonsville, md. I advised that my lights were turning off intermittently. Toyota dealership suggested new bulbs claiming that the bulbs going out was an indicator that they were going bad. I'm no genius but it didn't make sense that bulbs still illuminated when they're bad. After insisting that the explanation made no sense and contacting toyota motor corporation. The dealership reevaluated the headlights and found that the headlight assembly was bad. Tmc evaluated my claim and advised that they would pay for half the cost of replacement of the headlight assembly, $1500. Although i had the car 7 months it was out of the already tmc extended warranty of 5 yrs. But under the warranty mileage of 7200 miles. The tsb # for this is 004410. |
Vehicle Mileage at Failure | 57000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | GWYNN OAK, MD |
VIN pattern | 4T1BK36B48UXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 23/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
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