Issue ID | 916360 |
Internal NHTSA # | 10455418 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | AVALON |
Model Year | 2008 |
File date | 01/02/11 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | My high-beam lights went out over a year ago on my 2008 toyota avalon touring (hid light package), not sure on mileage but approx. 60,000. I took it into the dealer i purchased the avalon from (and also bought the top dollar extended warranty for 100,000 miles). They said the entire headlamp assembly was bad and needed replaced on both sides. Said it would be about $2,800. I thought my warranty should replace it, they disagreed. They said i could continue to drive it because my low beams were fine and didn't see any future problems happening. A few months later, i received a warranty extension from toyota for this exact problem. They would replace the headlamp assembly's at no charge to me if i had less than 72,000 miles. I had about 80,000 and they refused to fix it. On 4/13/2012, driving over an hour home from dinner, my driver side low beam started flashing and went out completely. In the dark. I took my car to a toyota dealership today to fix the bulb. They said it would be $380 ish to replace the one low beam bulb. But said both high beams and both fog lights were out too. And they thought this was a result of the headlamp assembly's and thought i should replace them both, back to the $2,800 for lights!!! I called toyota customer service and complained but they said they couldn't do anything because i was past the 72,000 mark. This is a defect and shouldn't be based on miles or time. They posted a warranty extension, admitting their problem, but only for people who don't drive many miles. I feel taken by toyota. This could have (and may in the future) cause serious injury or death. Make it right toyota!!! *js |
Vehicle Mileage at Failure | 60000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ROCHESTER, IN |
VIN pattern | 4T1BK36B48UXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 20/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
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Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
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Dealer's name | |
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