| Issue ID | 854271 |
| Internal NHTSA # | 10396785 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | AVALON |
| Model Year | 2008 |
| File date | 25/03/10 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | I own a 2008 toyota avalon with hid headlights. I was on a vacation with my wife and 2 month old driving at night in a storm when i decided to use my high beams. This was approximately march 25th 2010, while driving the high beam bulbs exploded. There is a tsb on the headlights being designed defective. When the high beams exploded it ruined the integrity of the low beams. When i came to a stop both low beams shut off. I turned the lights off and then back on and they came back on but anytime i sit for a minute or so they turn back off. I brought it to the dealership and called toyota and they both told me since i wasn't in bumper to bumper warranty any more that it would cost me $1,088. 00 a side for parts plus labor to install them. I was also told to fix the low beam problem i would have to buy new bulbs at $175. 00 a piece. I was told it was not a safety issue so they did not have to issue a recall, and that there isn't even anything on file about them looking into it. How is your headlights shutting off not a safety issue? Why should i have to pay to get headlights that aren't defective. I understand if they were cracked or damaged in some way but a design defect??? Please look into this. I only had 48k miles on the car at the time. I drove the car the 1400 miles back to my home and it has been parked since but on the drive the headlights started cutting out while driving. |
| Vehicle Mileage at Failure | 48000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SCHOFIELD , WI |
| VIN pattern | 4T1BK36B58UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |