Issue ID | 854271 |
Internal NHTSA # | 10396785 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | AVALON |
Model Year | 2008 |
File date | 25/03/10 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | I own a 2008 toyota avalon with hid headlights. I was on a vacation with my wife and 2 month old driving at night in a storm when i decided to use my high beams. This was approximately march 25th 2010, while driving the high beam bulbs exploded. There is a tsb on the headlights being designed defective. When the high beams exploded it ruined the integrity of the low beams. When i came to a stop both low beams shut off. I turned the lights off and then back on and they came back on but anytime i sit for a minute or so they turn back off. I brought it to the dealership and called toyota and they both told me since i wasn't in bumper to bumper warranty any more that it would cost me $1,088. 00 a side for parts plus labor to install them. I was also told to fix the low beam problem i would have to buy new bulbs at $175. 00 a piece. I was told it was not a safety issue so they did not have to issue a recall, and that there isn't even anything on file about them looking into it. How is your headlights shutting off not a safety issue? Why should i have to pay to get headlights that aren't defective. I understand if they were cracked or damaged in some way but a design defect??? Please look into this. I only had 48k miles on the car at the time. I drove the car the 1400 miles back to my home and it has been parked since but on the drive the headlights started cutting out while driving. |
Vehicle Mileage at Failure | 48000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SCHOFIELD , WI |
VIN pattern | 4T1BK36B58UXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 25/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
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Vehicle speed | 70 |
DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
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Dealer's name | |
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