Issue ID | 1085687 |
Internal NHTSA # | 10609343 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | AVALON |
Model Year | 2008 |
File date | 20/06/14 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | My husband and son were recently in omaha and experienced severe weather (tornados/thunderstorms/flooding). As they were driving back to the campground west of omaha, during torrential rains, the headlights on our 2008 toyota avalon turned off repeatedly. My husband had to continue to switch the lights off and on while driving to get the lights to stay on. This has happened in the past; however, it was not during adverse driving conditions. About a week later, as i was driving through the black hills at night (where we have an abundance of wildlife), i experienced the same problem. I researched a resolution to figure out what might be wrong with the headlights, thinking it might be a loose wire or bad bulbs. During my research, i discovered that toyota had issued a service bulletin in 2011 (tcs-11-030) related to this problem. We purchased our vehicle in november 2012, when the mileage was around 47,000 miles. Had we known about this service bulletin when we purchased the vehicle in 2012, we would have had the issue addressed. However, since we did not know about the recall and have not until very recently, during dangerous driving conditions, had problems with the lighting, we did not address it. When i called toyota today, i was told that, due to our mileage on the vehicle (100,000 now), our vehicle was no longer covered under the extended that was issued (unbeknownst to us) in 2011. I was told that i could take the vehicle to a toyota dealer in our area for diagnosis (at our expense) and possibly something could be done if the diagnosis revealed that our headlight issue was related to the recall in 2011 (the recall specifically addresses avalons manufactured between 2008 and 2010). As i explained to the customer service rep, we may have been experiencing this issue during the day but didn't know due to the fact that we don't rely on the lights during daytime. |
Vehicle Mileage at Failure | 99000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SPEARFISH, SD |
VIN pattern | 4T1BK36B68UXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 26/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
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Vehicle speed | 60 |
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Was defective tire repaired? | |
Date of manufacture | |
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