Issue ID | 1029118 |
Internal NHTSA # | 10556821 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | AVALON |
Model Year | 2008 |
File date | 30/09/13 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | My 2008 toyota avalon has a defective high beam / low beam headlamp. The high beam bulb burst while in use one night. The vehicle has less than 43,000 miles, but the 60 month warranty expired in july 2013. I noticed the problem in august, just after the warranty expired. My vehicle was due for a safety inspection in october, so i researched information to repair the headlamp and discovered that it is a common problem for 2008 toyota avalons. I went to the dealership in september to determine the repair cost. When the service rep. Saw low mileage, he thought the car was under warranty and estimated the repair to be approx. $1000 to replace the defective headlamp assembly. When he realized the car was out of warranty, he suggested replacing the $65 bulb. I'm concerned that a $1500 repair was instantly reduced to $65 because the car is out of warranty. If the problem is reported within the original warranty period the whole assembly is replaced at no charge and the warranty is extended another 12 months or 12,000 miles. Now i am concerned that the bulb will blow out again at some inconvenient time. High and low beams are required in ma as an annual safety inspection item. Obviously, they are critical for safe driving at night. Why isn't a repair for a common problem / safety hazard like this a recall issue? |
Vehicle Mileage at Failure | 42867 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | DRACUT, MA |
VIN pattern | 4T1BK36B18UXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 23/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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Vehicle speed | 0 |
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