Issue ID | 1023720 |
Internal NHTSA # | 10552820 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | AVALON |
Model Year | 2008 |
File date | 15/08/12 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | Both high beam lamps went out at the same time while driving at night on a hilly road without any other lights on road -- both bulbs went bad. Dealer at service just wanted to replace them. Several months later i came across bulletin online that stated toyota would replace housing for lamps with new one provided car was under 72,000 miles and 5 years. Although my car was at 4. 5 years at time of incident, when i called into toyota, i was at 5 years 1 month, although still under mileage. I was told to have dealer call toyota, which they did not do, despite me repeatedly asking them to do so over the next few months. In the end, i called toyota again and after they were able to reach the dealer, they said that since it was out of the warranty, i am responsible for any repairs or replacement of housing to their new design. I had replaced the high beam bulbs of course, at significant expense since they are not standard bulbs available at auto parts stores, but i fear they will again fail me at night while on a dark hilly road. Plus now, right after finishing another dealer service, one low beam hid lamp is not staying on and goes off. Checking online, i do not seem to be the only one with headlamp issues on this model, high beam or low beam. Please investigate. |
Vehicle Mileage at Failure | 52000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SAN ANTONIO, TX |
VIN pattern | 4T1BK36B48UXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 23/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |