| Issue ID | 1023720 |
| Internal NHTSA # | 10552820 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | AVALON |
| Model Year | 2008 |
| File date | 15/08/12 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | Both high beam lamps went out at the same time while driving at night on a hilly road without any other lights on road -- both bulbs went bad. Dealer at service just wanted to replace them. Several months later i came across bulletin online that stated toyota would replace housing for lamps with new one provided car was under 72,000 miles and 5 years. Although my car was at 4. 5 years at time of incident, when i called into toyota, i was at 5 years 1 month, although still under mileage. I was told to have dealer call toyota, which they did not do, despite me repeatedly asking them to do so over the next few months. In the end, i called toyota again and after they were able to reach the dealer, they said that since it was out of the warranty, i am responsible for any repairs or replacement of housing to their new design. I had replaced the high beam bulbs of course, at significant expense since they are not standard bulbs available at auto parts stores, but i fear they will again fail me at night while on a dark hilly road. Plus now, right after finishing another dealer service, one low beam hid lamp is not staying on and goes off. Checking online, i do not seem to be the only one with headlamp issues on this model, high beam or low beam. Please investigate. |
| Vehicle Mileage at Failure | 52000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN ANTONIO, TX |
| VIN pattern | 4T1BK36B48UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |