| Issue ID | 1242884 |
| Internal NHTSA # | 10807787 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | AVALON |
| Model Year | 2007 |
| File date | 01/01/12 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | This is a second complaint about my toyota avalon dashbaord. I sent a complaint to you all in jan of 2014 on this issue. Here is my original submission: 'my 2007 toyota avalon dashboard began cracking several years ago. My car is low mileage and has always been garage kepted. The cracking has gotten progressively worse. There are numerous internet comments about this defect, but toyota is stonewalling us customers. I would request that you all look into this issue. Melting and cracked dashboards in various toyota vehicles could cause safety issues. For background info, just search the web. When we called to complain to toyota about the safety implications and reduction in car value, they acted like we were the 1st people to complain about this issue. Unless you all act, toyota is just going to blow us off. Please help." toyota has offered to replace the badly cracked dashboard, but that has dragged on for over a year. When we call the dealership to check on the status, they have the same reply each time, "we don't have the dash, and we don't know when we will get it". Unless toyota can prove to you all that the badly cracked dash is not a safety issue, i maintain that is is. Please investigate this potential safety issue, and hold toyota's feet to the fire to get the dash board replaced. It has been way too long on getting toyota to do the right thing. |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | VERO BEACH, FL |
| VIN pattern | 4T1BK36B37UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |