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2007 Toyota AVALON Suspension Problems, Complaints and Defects

Issue ID	704041
Internal NHTSA #	10251502
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	AVALON
Model Year	2007
File date	15/07/07
Component	SUSPENSION
Product type code	VEHICLE
Description of the problem	In june of 2007 we purchased a new toyota avalon. Within 2 weeks we noticed it pulling intermittently to the right and left on the open road and when braking. At times it would jerk wildly to the right, left, right or opposite when braking and it has a tendency to climb uphill against the slant of the open road. The situation is worse in cold weather. We had the car aligned numerous times, rotated the tires, checked the pressures, all with no improvement. We took it to a local toyota dealer and had it serviced 3 times (with toyota corp. Instruction) with no results. At toyota's suggestion, we replaced 2 of the michelin tires that came on the car (at our expense) with 2 high quality mastercraft tires which showed significant tread wear after only 700 miles. It has worn out 2 original tires at 15,000 miles and the other 2 now need replaced at 19,000 miles. The car will not hold an alignment. We were told by toyota reps. That the car is reacting to "road crown" conditions and that they were unable to duplicate the problem. Toyota instructed us to pursue the problem with the national center for dispute settlement. The determination was "the customer failed to prove the conditions present are due to a manufacturing defect in material or workmanship". We have since taken the car to another toyota dealer in our area and the service manager was able to duplicate the problem and agrees that the situation exists as we've described. He contacted toyota corporate and the reply as stated on the service report is "toyota says no fix for concern normal condition for nature of vehicle". We have driven other avalons and know people who own them and are not aware of any others with this problem. Our first concern is that there may be a safety issue with our car. In addition, we feel that for the price paid we should be able to enjoy driving it and not be constantly fighting the car. We would like the car to be competently repaired and reimbursement for 4 tires.
Vehicle Mileage at Failure	700
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	MARIETTA, OH
VIN pattern	4T1BK36B57UXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
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DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDB67401215323366 JF2SHAEC3BH780155 ZFF04TMB000293422 VR3UBYHT4R5086453 KMHAB51GP1U273653 JH2SC5990DK500773 ZFA25000001945160 JMZGH12A601247981 VR3UPHPY5R4087566 3VWJP7AT4CM624769 WDCGG5GB4CF734666 2C3CDZBT4LH149030

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2007 Toyota AVALON Suspension Problems, Complaints and Defects, Recalls and Failures

2007 Toyota AVALON Suspension Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?