| Issue ID | 1135951 |
| Internal NHTSA # | 10661236 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | AVALON |
| Model Year | 2007 |
| File date | 01/10/10 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | Cracks in dashboard started appearing. First small, then extending all the way across the dash. Now multiple cracks in dash, airbag cover, glove box surround. Dash started getting sticky. I spoke to the assistant service manager where i bought the car in october 2006. Since it's out of warranty and there is no service bulletin or recall, they won't help. Estimated $2100 to repair/replace. Said replacement would be original factory material, so i would expect it to be defective as well. He said they see at least 2 cars a week with this problem. Called the manufacturer 800 number. They said due to the expense, out of warranty, no service bulletin or recall, they would not help. Said the only thing i could do was report it, and that the manager reviews all complaints. This was a $35,000 car which now has 68,000 miles and it has lost thousands of dollars in resale value. I've had cars last 20 years without any cracks in the dash, and certainly the tackiness/stickiness is not natural. I worry that it might emit some toxic fumes in the summer. |
| Vehicle Mileage at Failure | 24000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GAINESVILLE, FL |
| VIN pattern | 4T1BK36B97UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |