| Issue ID | 1122528 |
| Internal NHTSA # | 10648600 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | AVALON |
| Model Year | 2007 |
| File date | 06/10/14 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | The dashboard on my car is cracked, pealing, sticky, melting. I went to west kendal toyota and showed them the problem. They contacted the toyota representative [xxx] miami, florida and was told that they would do nothing about it; that it is my problem. This is a serious manufacturing defect which may be the cause of very serious damage and possible accidents. Their argument is that the car is out of warranty and so is no longer their responsibility. This is nonsense. They made the car with this inherent defect (which they seem to acknowledge) and are saying they are not responsible for the defect that they are responsible for creating. Needless to say it has been frustrating trying to deal with them. They believe they are so powerful and i am so helpless that they need do nothing to remedy a problem they caused, they recognized, and that they are completely unwilling to correct. With their powerful attorneys they seem to think they can get away with anything they please! Is this true? Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MIAMI, FL |
| VIN pattern | 4T1BK36B47UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |