| Issue ID | 845233 |
| Internal NHTSA # | 10383405 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | AVALON |
| Model Year | 2004 |
| File date | 10/10/09 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | My 2008 toyota avalon had the high beam light fail after approx. 30000 miles. I took it to the dealer and told them the high beam did not work. I was insulted when they asked, "what do you mean they don't work"? I told them, "they don't turn on". I was told they both burned out and i said there was no way they would both burn out at the same time. Their insults continued with, "their the same age so they certainly could burn out at the same time." i explained when i went to turn them on one night, all lights in the car went out and i heard a pop sound. I was able to get the regular lights back on but the high beams have never come on since. After they checked the car i was informed, "they didn't just burn out, they blew up". Even with their statement the dealer would not admit to any electrical problems with the car. They were going to charge me $250 per light. With their attitude, i didn't get them changed. I made another mistake with this dealer when i got the oiled changed several months later. Toyota now provides a bogus safety report. My report stated all the lights worked. It also stated my rear window wiper was in excellent shape and didn't need to be replace. If you've ever seen an avalon, it doesn't have a rear window wiper. I guess the virtual one works just fine. |
| Vehicle Mileage at Failure | 30000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAKE IN THE HILLS, IL |
| VIN pattern | 4T1BK36B58UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |