| Issue ID | 1130530 |
| Internal NHTSA # | 10654223 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | AVALON |
| Model Year | 2004 |
| File date | 28/10/14 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I took my car to haley toyota on hull street in richmond virginia for the air bag recall.... They so call fixed the air bag issue and then said when they put the car back together the airbag light stays on and they don't know where it was coming from. After some research they said that it was the wiring harness that was the problem. My air bag light was never on prior to me bringing them my car. They are trying to charge me $1400. 00 for repairs. The recall was for the air bag and if the light stays on then they need to fix it. I contacted toyota corporate office and they said the only thing they can do is to offer me $500. 00 toward the repair but i would have to pay up front and send in the documentation and then i would only be reimbursed the $500. I don't feel like i should have to pay them anything because i feel like the mechanic did something for the air bag light to stay on. He said that maybe some wires got crossed or connectors got moist and try to put it on me. I brought the car from that dealership and haven't done anything to the car since i got it but keep up the maintenance. The recall is for the air bag and if the air bag light continues to stay on they need to fix it. They have had my car for two weeks now. I need help getting this resolved. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHESTER, VA |
| VIN pattern | 4T1BF28B64UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |