Issue ID | 950375 |
Internal NHTSA # | 10483934 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | 4RUNNER |
Model Year | 2003 |
File date | 09/11/12 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | I bought the car new and other than a couple of fender benders caused to the rear of the vehicle, the car has been kept in excellent condition and garage kept both at home and at work. I noticed a hairline crack from the left (driver's side) on the top dash panel extending to the middle (top of the stereo). After researching online (several complaints both here as well as other websites), i called toyota @ 1-800-331-4331 and opened case # 1211091043 after mentioning that the issue seemed to have been widespread and citing another case # by a forum member (1208280716). However, toyota denied being aware of this issue and was unwilling to help citing an out-of-warranty condition. My concern of deployment of the airbag as a result didn't appear to concern them. I was given a contact name of the number customer relations manager at my dealership for possible help. I have also read that newer models use a different material (plastic) for the dash panel. I haven't taken it to the dealer yet but i believe the widespread nature of the defect calls for further investigation and possible recall. |
Vehicle Mileage at Failure | 110580 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ACWORTH, GA |
VIN pattern | JTEZU14RX30XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 13/02/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |