| Issue ID | 615328 |
| Internal NHTSA # | 10178358 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | 4RUNNER |
| Model Year | 2003 |
| File date | 16/06/06 |
| Component | EQUIPMENT:MECHANICAL:JACKS |
| Product type code | VEHICLE |
| Description of the problem | Tl* - the contact owns a 2003 toyota avalon xls. While attempting to change a flat tire the jack malfunctioned. The vehicle was released from the jack and injured the contact's hand, causing nerve damage. In addition, it damaged the driver side quarter panel. Per the contact, the base of the jack had a narrow width of 1 3/4 inches and was inches in length. The jack was suppose to be able to lift larger toyota vehicles. The contact felt that the jack was too flimsy to secure the vehicle and was requesting an investigation to replace the current jack with one of appropriate size. The contact also spoke with customer relations of toyota. Toyota investigators took pictures of the vehicle and the jack ,and promised a response within 90 days. The response from toyota stated that the jack was not faulty, and the inspection was addressed to evaluate whether the jack was faulty. The contact was concerned about the appropriateness of the jack size in relation to the vehicle. Also, the letter stated this vehicle was not subject to any recalls. The contact spoken to the attorney general.*ak updated 2/6/2007 - *nm |
| Vehicle Mileage at Failure | 40200 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | NEWBURY , MA |
| VIN pattern | 4T1BF28B43UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 01/07/03 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | IRA TOYOTA |
| Dealer's telephone number | 9787398333 |
| Dealer's city | DANVERS |
| Dealer's state code | MA |
| Dealer's ZIP code | 01951 |