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2014 Tiffin PHAETON Fuel Propulsion System Problems, Complaints and Defects

Issue ID	1556618
Internal NHTSA #	11196808
Manufacurer	Tiffin Motorhomes, Inc.
Brand	TIFFIN
Model	PHAETON
Model Year	2014
File date	27/03/19
Component	FUEL/PROPULSION SYSTEM
Product type code	VEHICLE
Description of the problem	Vehicle is 5 yrs old with about 16000 miles. While driving on interstate wife noticed a smell coming from the rear. We thought it was engine cleaner burning off from an oil leak repaired a few days prior by cummins. Smell got stronger so pulled into truck stop and found a huge diesel fuel leak on the passenger side of the engine. We had a steady stream behind us from pulling in not the occasional drop here and there. Afterwards we estimated that we lost about 10 gallons in 30 miles. The cause was a broken #4 fuel injector line between the common rail and the block at the ferrule against the block. The new part has an additional support between the two connections to keep it from flexing and cracking so it must be a known issue as cummins has changed the design of the part. The cummins repair facility also said it was a fairly common issue they see. The entire side of the engine and exhaust was dripping with fuel. If there had been a regen going on it likely would have caused a fire due to the high temp and the fact that that part of the exhaust was soaked in fuel. My understanding is that they have a similar issue with the # 6 line since it has a revision to a midpoint support bracket as well and any rv forum will have reports of that failure as well.dt consumer stated fuel leaks are a known issue. Consumer did not contact manufacturer. jb
Vehicle Mileage at Failure	16000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	DEXTER, MI
VIN pattern	4UZACHCY2ECXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	Y
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	RWD
Transmission type
Vehicle speed	70
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

MDHBBAN17Z0009201 U5YZU81UABL086558 2T2BZMCA9GC011584 VR3UHZKXZMT113385 WAUZZZ8U2GR109846 WA1ANAFY6L2053671 WAUZZZ8E03A369129 KMJWA37JBCU438041 WMA03VUY2R9006446 JMZCR19F600336341 YV1FW738DF1225546 LVGDA46A7BG104109

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2014 Tiffin PHAETON Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

2014 Tiffin PHAETON Fuel Propulsion System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?