| Issue ID | 684492 |
| Internal NHTSA # | 10235343 |
| Manufacurer | TIFFIN MOTORHOMES, INC. |
| Brand | TIFFIN |
| Model | PHAETON |
| Model Year | 2008 |
| File date | 25/06/08 |
| Component | ENGINE AND ENGINE COOLING:COOLING SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | We took delivery on a tiffin phaeton 2008 motorhome (vin last digits 8cz81559)nov. 9, 2007. We first drove it on the road nov. 23, 2007 and within 30 miles had overheating, low coolant, engine shutdown problems. Freightliner said to keep driving as long as it would go. We had multiple incidents with the same problem and kept getting the same answers. On june 25, 2008, we coasted to the side of a busy four lane 50 miles south of kansas city and had to be towed to cummins since freightliner had 6 tech's off to school. When diagnosing the problem, cummins said freightliner had a field safety campaign 388a-f issue and the problem described had occurred. The horton fan, fan hub, belts, wiring, cac, etc. Had all been torn off with the shear of the fan bolt and wobble and final breakage. It took 6 days to get parts and fix. We left july 1st and made it as far as denver when on july 4th, it occurred again. Denver freightliner said it was the same problem and all new parts had to be ordered and replaced. It took 7 days this time. We had no notice to the recall and had to lose time and money twice within two weeks. |
| Vehicle Mileage at Failure | 5500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BELL BUCKLE, TN |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |