| Issue ID | 715273 |
| Internal NHTSA # | 10261027 |
| Manufacurer | TIFFIN MOTORHOMES, INC. |
| Brand | TIFFIN |
| Model | PHAETON |
| Model Year | 2004 |
| File date | 13/02/09 |
| Component | EQUIPMENT |
| Product type code | VEHICLE |
| Description of the problem | Our rv refrigerator ignited causing a fire in the back of the unit. If we had not been home, our rv would have been completely destroyed. Two days following this incident we received a recall letter from dometic warning of a possible fire danger. However, the unit that we have was not listed in the recall, but the fire occurred exactly as described in the recall letter. Our attempts to contact dometic have gone unanswered for two weeks. ( ie email and telephone.) this incident required that we turn off the propane used to heat our rv. Therefore not only do we not have a refrigerator, we are unable to use the gas heater. Information should be forthcoming from the company and it is not. |
| Vehicle Mileage at Failure | 24000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | OKLAHOMA CITY, OK |
| VIN pattern | 4UZAAHAK94CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |