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2007 Tiffin ALLEGRO BUS Trailer Hitches Problems, Complaints and Defects

Issue ID	693153
Internal NHTSA #	10242346
Manufacurer	TIFFIN MOTORHOMES, INC.
Brand	TIFFIN
Model	ALLEGRO BUS
Model Year	2007
File date	09/06/08
Component	TRAILER HITCHES
Product type code	VEHICLE
Description of the problem	We purchased an allegro bus with spartan chassis and factory installed putnam hitch. We were hauling our horse trailer home from a horse show in oklahoma when we happened to stop at a truck stop in st. Louis. The trailer was within weight requirements for the trailer as well as tongue weight. Upon stopping, we noticed that the putnam hitch was detaching from the chassis due to the fracturing of the metal in the undercarriage of the motor home. Had we traveled much further, we would have certainly lost the trailer as well as the 2 show horses on board. As a result of the failure, we had to make arrangements for the transport of our horses back to our facility in ohio. In addition, we had to have the trailer towed to a secure site and a welder repair the hitch the next day in order for the trailer to be hauled safely back home. The welder who responded to our call, acknowledged that he had repaired another bus the same evening with the same occurrence only the trailer came off that motor home. The next day i notified the chasis, motorhome and hitch companies and sent pictures of the failure. Both the chasis and motorhome companies were receptive to my concern but the hitch company failed to acknowledge my emails and phone calls. Finally they responded, after 2 months, but are refusing to reimburse us for the repairs to the hitch. It had been confirmed that the putnam hitch was aware that many hitches were installed improperly-not only ours but many others-a brace bar was omitted-yet they are ignoring my requests for my out of pocket repair costs. Without repairs in st. Louis, the hitch was unusable. The issue is with the hitch company-putnam hitch and their lack of concern for the welfare of those who use their products as applied to the chassis of motor homes.
Vehicle Mileage at Failure	21000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	CANAL WINCHESTER, OH
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1FMHK8F84BGA47045 ZPBEDSZL2SLA40353 ADNK060000A000065 WDC2539091V186014 JMZBK14Z281646932 WVWZZZ1JZ5W023044 4JGDA2EB1EA325659 TMBJR7NU6MC208600 1FA6P8R05N5550253 WBS21CS08P9P93809 VR3USHNSSNJ856296 1J8HCE8255Y539325

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2007 Tiffin ALLEGRO BUS Trailer Hitches Problems, Complaints and Defects, Recalls and Failures

2007 Tiffin ALLEGRO BUS Trailer Hitches Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?