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2018 Tesla MODEL 3 Visibility Wiper Problems, Complaints and Defects

Issue ID	1575766
Internal NHTSA #	11222106
Manufacurer	Tesla, Inc.
Brand	TESLA
Model	MODEL 3
Model Year	2018
File date	15/06/19
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	I found a stress crack on my rear windshield, which the tesla service center in san rafael, california denied was caused by a defect in the glass. My service associate, patrick gerety was particularly unhelpful and i am lodging a complaint directly with the manager of the center, aston martin (no, really), as well. Many other tesla model 3 car owners are experiencing failures in their rear windshields. Some are being replaced under warranty, but many - like mine - are being denied. In some cases, the failure seems to be associated with the rear windshield heating system. I had to pay for the replacement. I'm uploading a portion of the invoice along with this description. Note that the car was stationary at the time that the crack was detected.
Vehicle Mileage at Failure	11000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SAUSALITO, CA
VIN pattern	5YJ3E1EB6JFXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	06/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

4YDT16018HH922824 9BWDH6BZ0TP003278 JMZDK6W7A01450793 1V2MR2CA3JC564313 1HGCV3F92KA014261 1G1JC5SH6G4131134 AAVZZZAWZNU031698 2GNALXJEVXJ634959 1FAFP34383W225513 JMZGY19F551203816 2C3CDXDT5DH513135 WAUZZZ4G0EN081940

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2018 Tesla MODEL 3 Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2018 Tesla MODEL 3 Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?