| Issue ID | 1642860 |
| Internal NHTSA # | 11308049 |
| Manufacurer | Tesla, Inc. |
| Brand | TESLA |
| Model | MODEL 3 |
| Model Year | 2018 |
| File date | 14/11/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | On november 14, 2019 my car was involved in an accident that i strongly believe there was a malfunction with the accelerator sensors or the accelerator itself. The vehicle suddenly accelerated aggressively as my sister was parking the car. She was going slow as she parked the vehicle and as she drove into the stall, the vehicle sped up aggressively and she could not stop it. We have videos (couldn't upload) that also show the wheels keep going even though it had already made contact with the pillar and nobody is pressing the pedal. Another concern we have is why none of the crash avoidance mechanism took over, the vehicle's safety settings didn't stop the vehicle from continuing to accelerate and drive right into the pillar. We are concerned about the safety of this vehicle. We are available to talk with you about the details of the accident. We filed a complaint with tesla and they claim it is user error, but my sister is 100% sure she didn't press the pedal. We need your help with this investigation. We understand there are others that have filed similar complaints. We want to know what type of investigation tesla did to conclude it was user error. We believe the sensors are not working properly and this is the cause of the accident, but we don't have any way of knowing what kind of scrutiny tesla did in their part to look into what actually happened, also just because their records indicate that the pedal was pressed, we have no way of knowing if this is truly the case instead of the sensors actually inaccurately sensing that a foot was nearby. -- [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 9000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN DIEGO, CA |
| VIN pattern | 5YJ3E1EA9JFXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 3 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |